Papa Prints Return and Refund Policy:

We have a “30 DAY” return policy.

If within 30 days, a return is not initiated, we will not be able to provide a return.

Eligibility for Returns:

• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• You need to provide a receipt or proof of purchase.

How to Return an Item:

Reach out to our customer service team at info@papaprints.co.uk with your order number and the reason for the return.

Return Authorization:

We will provide you with a return authorization and instructions on how to send your item back to us.

Ship Your Item:

Once authorized, send the item to the address provided. Please ensure it is securely packaged to prevent damage during transit.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Non-Refundable Items:

• Custom or personalized stickers.
• Items purchased on sale.

Exchanges:

If you need to exchange an item for a different one, please contact us at info@papaprints.co.uk. Exchanges are subject to product availability and approval.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Wrong/Damaged Goods:

If you received the wrong item or it was damaged during shipping, please contact us immediately at info@papaprints.co.uk.

We will arrange for a replacement or a full refund at no additional cost to you.

Satisfaction Guarantee:

• We stand by the quality of our products.
• If you are not satisfied with your stickers, please contact us within 30 days of your purchase.
• We will work with you to ensure you are happy with your order, including providing a replacement or refund if necessary.

Contact Us:

• Email: info@papaprints.co.uk
• Phone: 0044-(0)01615119211
• Mail: Sara DM Enterprises Ltd 3, Swan lane mill, Higher Swan Lane. Bolton Bl3 3BJ, United Kingdom

Thank you for shopping with PAPAPRINTS. We value your business and are committed to providing you with the best possible service.